Responsible Gaming
Gaming Should Be Entertainment, Not Income
Online casino gaming should be enjoyed as a form of entertainment only. It is not a reliable way to earn money or solve financial problems. The house always has a mathematical advantage, and you should only gamble with money you can afford to lose.
Please approach online gaming responsibly and set strict limits on your time and spending.
Age Verification
In New Zealand, you must be 18 years of age or older to participate in online gaming. We take age verification seriously and comply with all local legislation.
If you are under 18, please do not attempt to access gaming services. Parents and guardians are encouraged to monitor their household's online activity.
Warning Signs of Problem Gambling
Recognise these warning signs in yourself or others:
- Chasing losses by gambling more money to recover what you've lost
- Spending more time and money on gambling than intended
- Hiding your gambling habits from family, friends, or partners
- Neglecting work, school, or personal responsibilities due to gaming
- Experiencing mood changes or irritability when not gambling
- Using gambling to escape stress, anxiety, or depression
- Borrowing money or going into debt to fund gambling
- Feeling unable to stop or control your gambling behaviour
- Lying about the amount of time or money spent gambling
If you recognise any of these signs, please seek help immediately.
Self-Help Tools & Controls
Most reputable online casinos offer built-in responsible gaming tools:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a limit on losses you are willing to incur
- Reality Checks: Enable pop-up reminders of how long you've been gaming and how much you've spent
- Session Time Limits: Set automatic logout after a specified period
- Self-Exclusion: Temporarily or permanently close your account if you need a break
- Cool-Off Periods: Take a mandatory break from gaming to reassess your habits
Use these tools proactively to maintain control over your gaming.
Support Organisations & Resources
If you or someone you know needs help with problem gambling, contact these organisations:
New Zealand
- Gambling Helpline NZ – Free, confidential support available 24/7
Phone: 0800 654 655
Website: www.gamblinghelpline.co.nz - Problem Gambling Foundation – Support services and counselling
Website: www.pgf.nz
International Resources
- GamCare (UK) – Support for problem gambling across the UK
www.gamcare.org.uk - GamStop (UK) – National self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia) – Counselling and support
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) – Prevention and education
www.responsiblegambling.org - National Council on Problem Gambling (USA) – Support and resources
www.ncpgambling.org
If You Need Help, Reach Out Today
Problem gambling is a serious issue, but help is available. There is no shame in seeking support. Contact the Gambling Helpline NZ on 0800 654 655 or visit www.gamblinghelpline.co.nz if you need assistance.
Your wellbeing matters. If you or someone close to you is struggling, take action now.